Illuminations

Insights for business leaders navigating change and building systems that scale.

Real strategies to untangle complexity, unlock momentum, and grow with intention. From operational clarity to leadership perspective. If you're building something that lasts, you're in the right place.

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Popular Insights

The Bar Should Be Higher Than "Human": Elevating Workplace Standards

Basic decency is the floor, not the finish line. Here's how to raise standards that protect your people and build organizations worth staying for.

When Managers Burn Out Protecting Their Teams

Some managers don't explode. They erode. A story about the leaders who mask their pain to keep everything functioning—and why it's time to see them.

The $1,500 Question: Why Consulting Firms Are Revolutionizing Expense Policies

Forward-thinking consulting firms are turning expense management into a competitive advantage through better policies that respect their people.

Disclaimer: Content shared on Illuminations is for general informational purposes only and does not constitute legal, strategic, or financial advice.

Andrew Hernandez 7/23/25 Andrew Hernandez 7/23/25

When a Bad Glassdoor Review Drops: The Playbook for Leaders Who Want Real Change

When a tough Glassdoor/Indeed/etc. review or 360 hits, many leaders go into detective mode. But great leadership doesn’t chase critics. It learns from them. Here’s how to respond strategically using the ADDIE model or similar frameworks, and build a culture that doesn’t flinch at feedback.