Illuminations
Insights for business leaders navigating change and building systems that scale.
Struggling with the challenges we write about?
These insights come from 20+ years of hands-on leadership experience. Let's talk about how they apply to your specific situation.
Popular Insights
The Bar Should Be Higher Than "Human": Elevating Workplace Standards
Basic decency is the floor, not the finish line. Here's how to raise standards that protect your people and build organizations worth staying for.
Read More →When Managers Burn Out Protecting Their Teams
Some managers don't explode. They erode. A story about the leaders who mask their pain to keep everything functioning—and why it's time to see them.
Read More →The $1,500 Question: Why Consulting Firms Are Revolutionizing Expense Policies
Forward-thinking consulting firms are turning expense management into a competitive advantage through better policies that respect their people.
Read More →Ghosting Isn’t Just for Dating: The Unethical Practice of Quietly Cutting Hourly Workers
Ghosting isn’t just for dating apps. It’s become a toxic workplace trend that hurts hourly employees and damages leadership credibility.
When hourly employees stop seeing hours on the schedule with no explanation, that’s not communication. That’s avoidance.
In this piece, we explore how ghosting erodes morale, what ethical offboarding looks like, and why quiet cuts hurt culture more than honest conversations ever could.