Illuminations
Insights for business leaders navigating change and building systems that scale.
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Popular Insights
The Bar Should Be Higher Than "Human": Elevating Workplace Standards
Basic decency is the floor, not the finish line. Here's how to raise standards that protect your people and build organizations worth staying for.
Read More →When Managers Burn Out Protecting Their Teams
Some managers don't explode. They erode. A story about the leaders who mask their pain to keep everything functioning—and why it's time to see them.
Read More →The $1,500 Question: Why Consulting Firms Are Revolutionizing Expense Policies
Forward-thinking consulting firms are turning expense management into a competitive advantage through better policies that respect their people.
Read More →When Managers Burn Out Protecting Their Teams
Some managers don’t explode. They erode. They protect their teams, hold the line, and absorb the chaos. But too often, we lose them before we realize what they carried. This is a story about the leaders who mask their pain to keep everything else functioning. And why it’s time to see them.
When a Bad Glassdoor Review Drops: The Playbook for Leaders Who Want Real Change
When a tough Glassdoor/Indeed/etc. review or 360 hits, many leaders go into detective mode. But great leadership doesn’t chase critics. It learns from them. Here’s how to respond strategically using the ADDIE model or similar frameworks, and build a culture that doesn’t flinch at feedback.
Understanding Narcissism in the Workplace
Workplace narcissism can tank morale, erode trust, and drive your best people out the door. This article helps you spot narcissistic behavior, navigate it with clarity, and build a healthier, more human work environment without the soap opera drama.